Patient Resources

**  COVID – 19  **

If you have been exposed to covid-19, have a fever of 100 or higher or have any symptoms of covid-19 - we ask that you be considerate of our staff & reschedule your appointment. In order to protect our owners and our staff, Animal Doctors has made some changes in the way we are seeing pets. 

We are doing CURBSIDE SERVICE:

● Your pet will come in to the building

● You will wait in your car or drop your pet off

We are offering TWO types of appointments: 

DROP OFF appointments & SCHEDULED appointments

  We appreciate your patience as we do our best to navigate

  these challenging times!

FOR ALL APPOINTMENTS:

● BRING A MASK & WEAR IT WHEN SPEAKING TO OUR STAFF

● ALL PETS MUST BE ON A LEASH OR IN A CARRIER

● PLEASE REMAIN IN YOUR VEHICLE

● WE ARE OFFERING A DISCOUNTED BATH FOR ALL DROP OFF APPOINTMENTS

    OUR BATHS INCLUDE ANAL GLAND EXPRESSION,

    EAR CLEANING, NAIL TRIM, BRUSH OUT & A BANDANA

DROP OFF APPOINTMENT:

1.) PARK in a numbered parking space in front of the building and call us:

● A technician will come to your car

● When you see them approaching your car,

put your mask on, put your pet on a leash / in a carrier

& get them out of the car

● You will then pass your pet to the technician

● The technician will speak with you briefly & take your pet

inside and you can go on about your day

2.) ONCE THE EXAM IS COMPLETE:

● The doctor will call you to discuss her findings and

any testing, treatment, and/or medication she recommends

● You may ask any questions you have at this time.

3.) WHEN EVERYTHING IS COMPLETE:

● We will call you to set up a discharge appointment

● When you arrive, park & call us as above

● We will bring your pet to your car and

take your payment at that time.

SCHEDULED APPOINTMENT:

1.) PARK in a numbered parking space in front of the building and call us

● A technician will come to your car

● When you see them approaching your car, put your mask on, put your pet on a leash / in a carrier

& get them out of the car

● You will then pass your pet to the technician

● The technician will speak with you briefly & take your pet inside

● You will remain in your car, in our parking lot for the duration of the appointment

2.) ONCE THE EXAM IS COMPLETE:

● The doctor will call you to discuss her findings and

any testing, treatment, and/or medication she recommends

● You may ask any questions you have at this time.

3.) WHEN EVERYTHING IS COMPLETE:

● We will bring your pet to your car and

take your payment at that time.